Questions we get asked

Add the quantities you need to your hire list and send it through with your event date and location. We check availability and come back with a quote. Once you accept it your booking is locked in, and we deliver or you collect on the agreed day. Everything comes back to us afterwards.

Weekends, school holidays and the run up to Christmas go first, so a few weeks ahead is sensible for those. Midweek and smaller orders are often fine at shorter notice. There is no minimum notice period, so if your plans have come together late it is still worth asking.

We hire across Mernda and surrounds. If you are just outside that, ask anyway and we will tell you honestly whether we can get to you.

Both. Delivery is priced on where you are and how much you are hiring, and quoted up front so there are no surprises on the day. Where we deliver we collect afterwards too, and we agree the timing with you when you accept the quote.

If you would rather pick up, say so in your request and we will confirm whether it suits what you are hiring. Bear in mind a 6ft table is 183.5cm long, so it needs a decent sized vehicle with the seats down, and chairs take up more room than most people expect.

One chair per guest plus a few spare for late arrivals. A 6ft table seats about six to eight adults, roughly three per side, and a 4ft table about four, though place settings and platters reduce that.

The thing most people forget is a separate table for the food, the drinks and the cake, so allow one on top of wherever people are sitting.

Yes. Everything is cleaned and checked between hires, and anything damaged is repaired or pulled from the range rather than sent out.

Have a wet weather plan before the day, whether that is a garage, a carport or moving indoors. Everything in the range copes with covered outdoor use, but keep it off soft ground and out of standing water where you can.

Everyday marks and spills are expected and we clean everything between hires anyway. If something gets broken or goes missing, tell us at collection rather than leaving us to find it, and we will let you know what it costs to repair or replace.

Quantities are usually easy to change if the stock is free. Date changes depend on what else is booked that weekend, so the earlier you tell us the better the odds. If you need to cancel, let us know as soon as you can and we will sort it out with you. The terms that apply to your booking are set out on your quote before you accept it.